Capture
Collects and qualifies the caller's details, and leaves them where the team works.
They called, and nothing was left behind
An opportunity is not lost on price. It is lost because nobody picked up, or because what was said never got anywhere.
Someone asking about a price or a flat is deciding right then, and if they find nobody they call the next one. When they do find someone, what was discussed ends up in a note, in the head of whoever picked up or on a scrap of paper at the desk. The sales team gets half the information, late, and without knowing what was promised.
It qualifies while it talks
It is not a form read out loud: it is the questions your best salesperson would ask, asked in the conversation.
- It asks what your team needs to know, not what fits in a form.
- It collects the fields your sector uses: registration, party size, area, budget.
- It tells the buyer from the browser, with the rules you give it.
- It leaves the lead where the team already works, not in a separate inbox.
- It alerts whoever it belongs to, with a summary of what was said.
- It handles several calls at once when a campaign lands.
What a good lead is for you
Asking is not the hard part: knowing what to ask and when a contact deserves a call back is.
| What it needs | |
|---|---|
| The fields | Which details your team needs to act without calling again. |
| The rules | What turns an enquiry into a lead worth following up. |
| The destination | The CRM, the sheet or the inbox your team already checks every day. |
| The routing | Who gets each kind of lead and how urgently they are told. |
The lead, whole and still warm
It is not a number jotted down. It is a contact with context, in the place where work happens, seconds after the call.
- The contact details, complete and not transcribed by hand.
- What they wanted, in the words they used to ask for it.
- Your sector's fields, filled in and always the same ones.
- The qualification status, so you know who to call first.
- The alert to the salesperson who owns that lead, right away.
Wherever an opportunity goes cold
Capture steps in when the conversation stops being an enquiry and starts being a sale.
In these sectors
Answers while the team works and leaves the salon's calendar ready for tomorrow.
Takes ten calls at once at peak time and seats the bookings without pulling anyone off the floor.
Books workshop appointments, reports on the car and never lets a sales lead slip away.
Fills the calendar, cuts no-shows and treats every piece of data with the care it demands.
Answers the enquirer when they call, qualifies them and books the viewing before they call somebody else.
Where the limits are
We say it here so nobody discovers it in a demo. Capture opens the opportunity; closing it is still yours.
- It does not sell. It collects and qualifies; negotiating and closing belong to a person.
- It does not score on its own. It qualifies with your rules, not a criterion of its own.
- It does not chase the lead. It leaves it ready; the follow-up is your team's or your CRM's.
- It does not invent data. Whatever the customer does not say stays empty, and visibly empty.
- It does not set the price. It gives the one you loaded and never an exception.
What everybody asks
The five doubts of anyone who lives off the phone bringing in customers.
Try it with your next campaign
It connects to your CRM and the next call comes in already qualified.
It never comes alone
Capture takes the opportunity, but first someone resolved the question and afterwards there will be an appointment to book or a call to pass on. These are the other eight.
Handles the questions the business always gets, without slipping up or making things up.
Checks real gaps, gives the appointment, moves it and cancels it. All by voice.
When it does not know, it says so and passes the call to a person.
Takes the whole problem down from the first contact, and leaves it ready to fix.
Sends the menu, the quote or whichever document is needed during the conversation.
Recognises the caller and pulls up their history before saying anything.
Turns every conversation into data: what gets asked, what is lost, what improves.
Automates the business's own workflow, the one that fits into no box.