Can you tell it is not a person?

It speaks in a natural voice, understands interruptions and uses no menus or "press 1". Most enquirers cannot tell. And if they ask to speak to an agent, it passes the call on.

Does it know which property they are asking about?

Yes. Connected to the CRM, it identifies the reference, checks the record and answers on price, square metres, charges and availability.

Does it qualify the enquirer?

Yes, and it is where the most value sits. It takes budget, area, timing and method of payment, and the agent receives the lead already filtered.

Do we have to change CRM?

No. It connects to Inmovilla, Witei, Gesfincas and Avantio, and works on the current portfolio.

Can it handle owners in a building?

Yes. It reports where an open incident stands and only escalates to the manager what is new.

Does it handle WhatsApp?

Yes. The same assistant handles calls and WhatsApp, and does not duplicate viewings between the two channels.

Does it work with several offices?

Yes. With a single number, it routes each call to the right office and the right agent.

What happens to customer data?

Servers in the EU, encryption and GDPR compliance. ENS and ISO 27001 certified.

Answer every call and message

digaliving's AI receptionist answers your property business's calls and WhatsApp in a natural voice, books into your calendar and works for you 24/7.

Up and running in minutes
Keep your number
No lock-in

Hundreds of businesses already use digaliving

Every call is worth a deal

Here the phone does not bring a twenty-euro appointment: it brings a sale or a let. This is what changes with digaliving.

Today

The team is showing flats and the office is empty. Calls pile up in the voicemail.
An enquirer calls at nine at night after seeing the listing. Nobody answers and by tomorrow they have called three other agencies.
A fault in a building and forty owners calling about the same thing on the same day.

With digaliving

Answers while nobody can, resolves the questions about the property and leaves the viewing in the agent's calendar.
Answers on the spot, qualifies budget and timing, and books the viewing before they call anyone else.
Tells everyone who calls where the incident stands and only escalates what is genuinely new.

+50%

More than half of enquiry calls come in outside office hours.

They call more than one agency the same day: the viewing goes to whoever answers first.

Everything it resolves on its own

Six things that get lost between viewings today and will not tomorrow. Open any of them and see exactly how it works.

Lead capture and qualification

Takes budget, area and timing, and leaves the lead ready in the CRM.

Capture Identify

24/7 calls

Always answers, even once the agency has closed, which is when people look for a home.

Answer Book

Bookings and appointments

Books the viewing in the calendar of the agent who handles that property.

Book Identify

Frequent questions

Price, square metres, charges, letting requirements and where an incident stands.

Answer Share

Customers from abroad

Serves the international buyer in their own language, with no interpreter in between.

Answer

What happens on the phone

How many calls come in, which property they ask about and which ones are lost.

Analyse Report

80%

8 out of 10 calls are resolved without pulling anyone out of a viewing.

Start working today

Nothing to install, no change of CRM and no touching the office's number.

Choose your plan Talk to us

1
Tell us how the agency works
Portfolio, areas, requirements, who handles each property.
2
We connect your CRM and your calendar
So it qualifies against the real portfolio and books with the right agent.
3
You divert the phone
And digaliving starts answering.

Sonia · digaliving's AI receptionist

Incoming call · Sunday 12:20

I am calling about the flat on Calle Mayor.

It is still available. Would Tuesday or Thursday suit you for a viewing?

Thursday afternoon.

Done, Thursday at 18:00 with Laura.

Viewing booked

Lead qualified

Is there any room to negotiate on the price?

Laura will go through that with you. I will pass on what you are after and your budget.

Salesperson notified

Built for property and home businesses

Qualifying someone who wants to buy is not the same as telling an owner where a repair stands. digaliving knows the difference.

Estate agencies

The team is out on viewings and the lead goes cold in an empty office.

It qualifies the enquirer and books the viewing before they call another agency.

Property managers

A high volume of owners asking the same thing, especially after something breaks.

It gives the status of every case and escalates only what is new.

Holiday rentals and short lets

Guests calling at any hour and in several languages.

It sorts check-in, house rules and issues at three in the morning, in their language.

Developers and new builds

Campaigns concentrate peaks of calls: unanswered, the spend is wasted.

It absorbs the whole peak and leaves every lead qualified for the sales team.

Long-term lettings

A lot of calls that do not meet the criteria and eat up the team.

It filters income, guarantor and term before arranging any viewing.

Coliving and student housing

Extreme seasonality and families calling from other countries.

It holds the seasonal peak and answers in each family's own language.

See all businesses

It gets on with what you already use

It works on the business's own tools: the CRM where the portfolio lives and the portals the enquiries come through. Nothing to migrate and no change of supplier.