Does it replace Nextlane?

No. Nextlane is still the system. digamotor is the one who answers the phone and writes into it.

Does it recognise the caller?

Yes. By their number and by the registration, so it does not make them repeat what is already on their record.

Can it chase the aftersales that are due?

Yes. It sees which services are due, calls the customer and leaves the appointment booked if they accept.

What happens to customer data?

Servers in the EU, encryption and GDPR compliance. It only reads what it needs to handle the call.

And if I change system one day?

You connect the new one and digamotor carries on the same. The system is replaceable; the phone is not.

Nextlane, now on the phone too

It recognises the customer by registration, answers on the status of their job and books aftersales. heydiga answers the calls and the WhatsApp messages Nextlane does not pick up, and writes into Nextlane before hanging up.

Talk to us

The registration says everything, if somebody takes it

Nextlane has the vehicle record, the open job and the aftersales due. The phone is the only thing that still depends on somebody being free.

Today

Whoever calls has to explain who they are and which car they have, even after ten years of coming here.
Repair-status calls interrupt whoever is serving at the counter.
Nobody chases the two-year service that is due and the customer goes to another garage.

With digamotor

It recognises them by the registration in Nextlane and goes straight to the point.
It reads the job and answers on its status without anyone dropping what they are doing.
It sees the aftersales due in Nextlane, calls and leaves the appointment booked.

What it reads and what it writes

The connection runs both ways: digamotor checks Nextlane before promising anything and writes into Nextlane the moment it closes.

Reads from Nextlane

The vehicle record by registration and its history.
The status of open repair jobs.
The workshop's diary and capacity.
Aftersales due: services and maintenance.

Writes into Nextlane

Workshop and aftersales appointments.
Time changes and cancellations.
The reason for the call and the symptom described.
Notes on the customer's and the vehicle's record.

Fifteen minutes and it is done

Nothing to install, no technical help and no touching the setup you already have in Nextlane.

You authorise access

From the Nextlane installation itself, with a permission you can revoke whenever you like.

digamotor reads the workshop

Vehicles, jobs, diary and aftersales due. Nothing has to be loaded by hand.

You divert the phone

And it starts answering and booking on the same records as always.

If you have Nextlane, you have this

Every trade has its own casuistry, with its own day, its own integrations and its own questions.

Independent multi-brand garages

Bookings, quotes and vehicle status all come in on the same number.

It tells the three apart and handles each one its own way.

Franchised dealerships

Sales and aftersales share a switchboard, and the sales lead is lost between appointments.

It separates the sales lead from the workshop booking and routes it to the right team.

Body and paint shops

Almost everything goes through an assessment and an insurer: long calls with a lot to write down.

It takes registration, claim, insurer and assessor without getting them wrong.

Tyres and fast-fit maintenance

High volume and low ticket: what matters is giving them a slot today.

It answers fast and fits the booking into the first free slot.

Motorcycle dealers and workshops

A sharply seasonal trade and customers who ask a lot before committing.

It absorbs the spring peak and answers on models, lead times and prices.

Vehicle rental and fleets

Availability and incidents that arrive outside office hours.

It always answers, settles the incident or escalates it to whoever is on call.

What changes in a garage with Nextlane

The same records as always, with the phone answered.

40%

4 out of 10 calls to a garage are just to ask about the state of the vehicle.

60%

6 out of 10 calls are the same question: hours, price or address.

80%

8 out of 10 calls are resolved end to end without anyone on the team stepping in.

We used to choose between the counter and the phone. Now both get handled.

Multi-brand garage · Zaragoza

It takes the registration, the reason and gives a time. By the time the customer arrives we already know what they are bringing.

Multi-brand garage · Porto

What not answering costs you

The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digamotor.

Rough figures for a garage:

500 calls a month, 2 min each on average.
€280 average spend per customer.

Calls a month500

Average spend per customer€280

Calls that go unanswered today30 %

Money lost every month

€16,800

€201,600 a year

150

unanswered calls a month

customers who were going to book

Fixed with Diga Pro, from 279 €/month.
You are losing 60 times what it costs.

Get that money back

What everyone on Nextlane asks

The five questions of someone already working on Nextlane who just wants to know whether this fits.

Connect it this afternoon

Fifteen minutes to connect it and it is answering tonight. If it does not convince you, it disconnects just as fast.

Talk to us

It gets on with more things

If the garage uses another management system, it works too.

Quiter

Checks the workshop's workload, books into a real slot and reads the vehicle's history.

Salesforce

Leaves every lead qualified in the pipeline, with model, budget and timing.

HubSpot

Creates and updates the contact with everything discussed on the call.

Pipedrive

Pushes the lead to the right stage and alerts the assigned salesperson.