Witei, now on the phone too
It creates the contact, assigns it to the property's agent and books the viewing. heydiga answers the calls and the WhatsApp messages Witei does not pick up, and writes into Witei before hanging up.
The contact arrives late and with no owner
Witei organises the portfolio and the team. What decides whether an enquirer becomes a viewing is how fast somebody picks up the phone.
- A call comes in about a flat and the agent who handles it is out. The contact ends up with no owner.
- A good listing brings fifty calls in a day and the line is permanently engaged.
- The viewing is agreed out loud and then has to be typed into the diary by hand.
- It creates the contact in Witei and assigns it to the property's agent, with everything that was said.
- It takes several at once, qualifies each one and leaves them shared out by agent.
- It books it straight into Witei, in the assigned agent's free slot.
What it reads and what it writes
The connection runs both ways: digaliving checks Witei before promising anything and writes into Witei as soon as it hangs up.
- The property portfolio with its status and its price.
- The agent assigned to each property.
- The team's viewing diary.
- Whether the caller is already in the contact base.
- A new contact assigned to the right agent.
- A viewing booked in the free slot.
- Interest recorded against the property asked about.
- The transcript and a summary of the call.
Fifteen minutes and it is done
Nothing to install, no technical help and no touching the portfolio or the allocation you already have in Witei.
If you have Witei, you have this
Every trade has its own casuistry, with its own day, its own integrations and its own questions.
What changes in an agency with Witei
The same allocation as always, with the phone answered on the first ring.
A good listing brings fifty calls in a day. All of them are answered and the viewings book themselves.
Letting agency · BarcelonaPeople call us in three languages and from other countries. It answers all of them and books the viewing without us being there.
Estate agency · LisbonWhat not answering costs you
The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digaliving.
Rough figures for an agency:
- 300 calls a month, 2.5 min each on average.
- €450 average spend per customer.
Money lost every month
€16,200
€194,400 a year
90
unanswered calls a month
36
customers who were going to book
Fixed with Diga Growth, 169 €/month.
You are losing 96 times what it costs.
What everyone on Witei asks
The five questions of someone whose team is already organised and just wants to know whether this fits.
Connect it this afternoon
Fifteen minutes to connect it and it is answering tonight. If it does not convince you, it disconnects just as fast.
It gets on with more things
If the agency uses another property CRM, it works too.
