Gesfincas, now on the phone too
It checks the status of open cases and answers owners without escalating. heydiga answers the calls and the WhatsApp messages Gesfincas does not pick up, and writes into Gesfincas before hanging up.
One breakdown, forty identical calls
Gesfincas holds the file for every case and every building. What it does not hold is somebody to explain forty times over where things stand.
- A building's lift goes down and on Monday forty calls come in asking the same thing.
- The owner calls to open a report and somebody has to note it down and put it in the file.
- A leak at ten at night waits until Tuesday because nobody is on call.
- It checks the case in Gesfincas and gives all forty the same status.
- It opens the case with building, entrance and description, without anyone typing a thing.
- It answers, works out whether it is urgent and alerts whoever your protocol says.
What it reads and what it writes
The connection runs both ways: digaliving checks Gesfincas before promising anything and writes into Gesfincas as soon as it hangs up.
- Buildings, communities and owners.
- The status of every open case.
- Assigned contractors and their deadlines.
- The community's resolutions and notices.
- A new case with building, entrance and description.
- An update to the file with what the resident reports.
- An alert to the manager when it is urgent.
- The transcript and a summary of the call.
Fifteen minutes and it is done
Nothing to install, no technical help and no touching the case files you already have in Gesfincas.
If you have Gesfincas, you have this
Every trade has its own casuistry, with its own day, its own integrations and its own questions.
What changes in a management firm with Gesfincas
The same case files as always, with the phone answered on Monday morning.
On the day of a breakdown we got forty identical calls. Not one reaches the office now.
Manager of 300+ homes · MadridIncidents all come in at once on Monday morning. They are captured, classified and sent to the right trade.
Property manager · ValenciaWhat not answering costs you
The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digaliving.
Rough figures for an agency:
- 300 calls a month, 2.5 min each on average.
- €450 average spend per customer.
Money lost every month
€16,200
€194,400 a year
90
unanswered calls a month
36
customers who were going to book
Fixed with Diga Growth, 169 €/month.
You are losing 96 times what it costs.
What everyone on Gesfincas asks
The five questions of someone whose buildings already run on Gesfincas and has no plans to change it.
Connect it this afternoon
Fifteen minutes to connect it and it is answering tonight. If it does not convince you, it disconnects just as fast.
It gets on with more things
If the firm uses other management software, it works too.
