Wilapp now answers the phone too
Wilapp's AI Virtual Assistant is heydiga. It answers the calls the salon cannot pick up, leaves the appointment in your Wilapp calendar and the client confirms it on WhatsApp with one click.
The calendar is in Wilapp and your hands are full
Wilapp knows which slots are left, how long each service takes and who does it. But when the phone rings, whoever should look is holding a hairdryer.
- The phone rings in the middle of a colour and nobody can get it. The client hangs up and books somewhere else.
- An appointment given over the phone goes on a scrap of paper and into Wilapp whenever there is a moment.
- The appointment is given, nobody confirms it and the slot sits empty when the client does not turn up.
- It answers on the first ring, checks the free slots in Wilapp and leaves the appointment booked.
- The appointment is in the Wilapp calendar before it hangs up, with its service and its professional.
- Once it is booked, she gets the reminder on WhatsApp and confirms she is coming with one click from the message itself.
What it reads and what it writes
The connection runs both ways: digalook checks Wilapp before promising anything and writes into Wilapp the moment it closes.
- Free slots in each professional's calendar.
- Services, with how long each takes and what it costs.
- The client's record, recognised by her number.
- The appointments she already has booked.
- The appointment, with the right service and professional.
- Time changes and cancellations.
- New clients with their number, for the reminder.
- Call notes on the client's record.
It is switched on from Wilapp
Nothing to install, no technical help and no touching the calendar you already have in Wilapp.
If you have Wilapp, you have this
Every trade has its own casuistry, with its own day, its own integrations and its own questions.
What changes in a salon with Wilapp
The same calendar as always, now on the phone too.
Touch-ups book themselves and it gets in touch when they are due. We have won back clients who used to drift off after three weeks.
Lash and brow centre · MalagaSessions come in courses and people drift off. Now it reminds them of every one and no-shows have collapsed.
Laser hair removal centre · SevilleWhat not answering costs you
The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digalook.
Rough figures for a salon:
- 350 calls a month, 1.5 min each on average.
- €35 average spend per customer.
Money lost every month
€1,470
€17,640 a year
105
unanswered calls a month
42
customers who were going to book
Fixed with Diga Growth, 169 €/month.
You are losing 9 times what it costs.
What everyone on Wilapp asks
The five questions of someone whose salon already runs on Wilapp and who wants the phone answered too.
Connect it now
You ask Wilapp for it as one more add-on to your plan. If you would like to hear it answer first, we will show you on a call.
It gets on with more things
If the salon uses another calendar, it works too.
