Treatwell, now on the phone too
It syncs appointments and avoids double bookings between your own channel and the marketplace. heydiga answers the calls and the WhatsApp messages Treatwell does not pick up, and writes into Treatwell before hanging up.
The marketplace brings clients, the phone loses them
Treatwell fills slots with people who did not know you. But someone who is already a client of the salon does not come in that way: they call.
- The Treatwell booking lands by itself. The regular client's, who calls, has to be written down whenever someone can.
- A slot is sold through the marketplace just as somebody asks for it on the phone. Two appointments, one chair.
- The client who arrived through Treatwell calls to move their time and there is nobody to pick up at nine at night.
- It writes the appointment while it talks, into the same calendar that receives the Treatwell ones.
- It checks real availability in that second, whether it comes from Treatwell or from the front desk.
- It answers, moves the appointment and alerts the professional, at whatever hour.
What it reads and what it writes
The connection runs both ways: digalook checks Treatwell before promising anything and writes into Treatwell the moment it closes.
- Real availability by professional and by service.
- The treatment catalogue with its durations.
- Published prices and live offers.
- The client record and their previous bookings.
- New appointments with the right service and professional.
- Time changes and cancellations.
- Details of a client calling for the first time.
- Notes on what was discussed on the call.
Fifteen minutes and it is done
Nothing to install, no technical help and no touching what you already have published on Treatwell.
If you have Treatwell, you have this
Every trade has its own casuistry, with its own day, its own integrations and its own questions.
What changes in a salon with Treatwell
The marketplace keeps bringing new clients. The phone stops losing the regulars.
We used to pick up the phone with our hands full of dye. Now it rings, it gets answered and the appointment is booked without anyone letting go of a client.
Hair and beauty salon · SevilleIn high season five calls come in at once. All of them get answered and none waits for us to hang up.
Beauty and wellness centre · PalmaWhat not answering costs you
The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digalook.
Rough figures for a salon:
- 350 calls a month, 1.5 min each on average.
- €35 average spend per customer.
Money lost every month
€1,470
€17,640 a year
105
unanswered calls a month
42
customers who were going to book
Fixed with Diga Growth, 169 €/month.
You are losing 9 times what it costs.
What everyone on Treatwell asks
The five questions of someone who already sells on the marketplace and just wants to know whether this fits.
Connect it this afternoon
Fifteen minutes to connect it and it is answering tonight. If it does not convince you, it disconnects just as fast.
It gets on with more things
If the salon uses another calendar, it works too.
