Clinic Cloud, now on the phone too
It checks each practitioner's diary and books into the right slot. heydiga answers the calls and the WhatsApp messages Clinic Cloud does not pick up, and writes into Clinic Cloud before hanging up.
Reception cannot be in two places at once
Clinic Cloud holds each practitioner's diary and each patient's record. What it does not hold is a second receptionist for the phone.
- Reception is with a patient at the desk and the phone rings for the third time.
- Six calls in ten are the same question: opening hours, price, or whether any preparation is needed.
- The day-before reminders go out when somebody remembers, and the no-shows show it.
- It answers on the first ring and books into the diary of the practitioner who should see them.
- It answers them all the same way, without anyone looking up from the desk.
- It confirms the day before and, if the patient is not coming, frees the slot for somebody else.
What it reads and what it writes
The connection runs both ways: digaclinic checks Clinic Cloud before promising anything and writes into Clinic Cloud the moment it closes.
- Each practitioner's diary and availability.
- Types of visit and how long each takes.
- The patient's record and their previous appointments.
- Insurers, prices and the practice's terms.
- New appointments in the right slot with the right practitioner.
- Time changes, confirmations and cancellations.
- A new patient record with their contact details.
- Call notes on the patient's record.
Fifteen minutes and it is done
Nothing to install, no technical help and no touching the setup you already have in Clinic Cloud.
If you have Clinic Cloud, you have this
Every trade has its own casuistry, with its own day, its own integrations and its own questions.
What changes in a practice with Clinic Cloud
The same software as always, with the phone answered.
The first consultation always brings the same questions about price and recovery time. It resolves them and filters.
Aesthetic medicine clinic · MadridTreatments are courses of ten sessions and people drift off. Now it reminds them of every one and we finish the courses.
Physiotherapy centre · SevilleWhat not answering costs you
The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digaclinic.
Rough figures for a clinic:
- 400 calls a month, 1.8 min each on average.
- €120 average spend per customer.
Money lost every month
€5,760
€69,120 a year
120
unanswered calls a month
48
customers who were going to book
Fixed with Diga Growth, 169 €/month.
You are losing 34 times what it costs.
What everyone on Clinic Cloud asks
The five questions of someone whose practice is already set up and has no plans to change it.
Connect it this afternoon
Fifteen minutes to connect it and it is answering tonight. If it does not convince you, it disconnects just as fast.
It gets on with more things
If the practice uses other management software, it works too.