Doctoralia, now on the phone too
It keeps the portal's appointments and the phone's in step, with no double-booked slots. heydiga answers the calls and the WhatsApp messages Doctoralia does not pick up, and writes into Doctoralia before hanging up.
The portal brings new patients; the regulars call
Doctoralia works very well for someone searching for the first time. The patient who already knows the practice picks up the phone.
- The portal's booking arrives on its own. The phone one gets written down when reception can, and sometimes it clashes.
- One patient books through Doctoralia at the very moment another asks for the same time by phone.
- They ask whether their insurer is covered or what a first visit costs, and the portal does not settle that.
- It checks real availability and writes the appointment into the same slot the portal sees.
- It looks at the diary right then and only offers what is genuinely free.
- It answers with what you have configured and closes the appointment on the same call.
What it reads and what it writes
The connection runs both ways: digaclinic checks Doctoralia before promising anything and writes into Doctoralia the moment it closes.
- Published availability by practitioner and speciality.
- The length of each type of visit.
- Accepted insurers and published prices.
- Previous appointments of the patient calling.
- New appointments with the right practitioner and reason.
- Time changes and cancellations.
- The details of a patient calling for the first time.
- Call notes for the practice.
Fifteen minutes and it is done
Nothing to install, no technical help and no touching the profile you already have published on Doctoralia.
If you have Doctoralia, you have this
Every trade has its own casuistry, with its own day, its own integrations and its own questions.
What changes in a practice with Doctoralia
The portal keeps bringing new patients. The phone stops losing the regulars.
During a session the phone is on silent, always. Now it gets answered with the tact it needs and the first appointment is made.
Psychology practice · BarcelonaIt books by surgery and by professional, respecting how long each treatment really takes. Only reception used to know how to do that.
Dental clinic · LisbonWhat not answering costs you
The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digaclinic.
Rough figures for a clinic:
- 400 calls a month, 1.8 min each on average.
- €120 average spend per customer.
Money lost every month
€5,760
€69,120 a year
120
unanswered calls a month
48
customers who were going to book
Fixed with Diga Growth, 169 €/month.
You are losing 34 times what it costs.
What everyone on Doctoralia asks
The five questions of someone who already publishes their diary and just wants to know whether this fits.
Connect it this afternoon
Fifteen minutes to connect it and it is answering tonight. If it does not convince you, it disconnects just as fast.
It gets on with more things
If the practice uses another diary, it works too.
