Dentalink, now on the phone too
It books, confirms and sends the reminders on the patient's record. heydiga answers the calls and the WhatsApp messages Dentalink does not pick up, and writes into Dentalink before hanging up.
The reminders are set up; the replies reach nobody
Dentalink books and reminds. But when the patient replies to the reminder, or calls to move the time, somebody has to be on the other end.
- The reminder goes out, the patient calls to move it and finds the line engaged.
- Whoever cannot come simply does not turn up, because cancelling takes more effort than not cancelling.
- First-visit calls come in while reception is with a patient in front of them.
- It answers, moves the appointment in Dentalink and confirms the new time before hanging up.
- It makes saying so easy, and that slot is offered to another patient the same day.
- It takes them all, explains the process and leaves the appointment booked.
What it reads and what it writes
The connection runs both ways: digaclinic checks Dentalink before promising anything and writes into Dentalink the moment it closes.
- Each practitioner's diary and availability.
- Treatments in the catalogue and how long each takes.
- The patient's record and their upcoming appointments.
- The status of the reminders already sent.
- New appointments with the right treatment.
- Confirmations, time changes and cancellations.
- A new patient record with their details.
- Call notes on their record.
Fifteen minutes and it is done
Nothing to install, no technical help and no touching the reminders you already have configured.
If you have Dentalink, you have this
Every trade has its own casuistry, with its own day, its own integrations and its own questions.
What changes in a clinic with Dentalink
The same reminders, now with somebody who answers when the patient replies.
It books by surgery and by professional, respecting how long each treatment really takes. Only reception used to know how to do that.
Dental clinic · LisbonIt confirms the day before and offers the slot that falls through to the waiting list. No chair sits empty for a whole hour.
Dental clinic · ValenciaWhat not answering costs you
The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digaclinic.
Rough figures for a clinic:
- 400 calls a month, 1.8 min each on average.
- €120 average spend per customer.
Money lost every month
€5,760
€69,120 a year
120
unanswered calls a month
48
customers who were going to book
Fixed with Diga Growth, 169 €/month.
You are losing 34 times what it costs.
What everyone on Dentalink asks
The five questions of someone whose diary is already set up and just wants to know whether this fits.
Connect it this afternoon
Fifteen minutes to connect it and it is answering tonight. If it does not convince you, it disconnects just as fast.
It gets on with more things
If the clinic uses other management software, it works too.
