How much does an AI receptionist cost in Spain?

• heydiga's plans cost €49, €99, €169 and €279 a month excl. VAT, with no lock-in, and come with 200, 500, 900 and from 1,500 minutes.
• Other options charge per call (IONOS, from €39 a month) or per minute (Clinicbot, from €0.21 with no monthly fee). Always check what going over your allowance costs: at Recepcionista.com, €0.18 per extra minute.
• Conversational WhatsApp adds €39 a month at heydiga, on any plan.
• For a sole trader, Diga Lite books into your calendar from €49; reminders and your sector's software start at Diga Start.
• The prices were read on each provider's page on 29 October 2026 and may change.

How is an AI receptionist charged?

In four ways, and the one you choose decides what you pay when there are more calls than you expected.

Prices excl. VAT, read on each provider's page on 29 October 2026. The Clinicbot and Nolam figures are published by the companies themselves, with no independent source, and are cited as a reference, not as a market price.

How much does each heydiga plan cost and what does it include?

Four plans, from €49 to €279 a month excl. VAT and with no lock-in; each one adds features to the one before.

Source: heydiga.com/en/pricing, read on 29 October 2026. The page does not give the price of an extra minute. Its FAQ says heydiga does not cut calls off when you go over your minutes. It warns you before you reach the limit and reviews with you whether moving up a plan makes sense.

What pushes the price up?

Four things: minutes, features, conversational WhatsApp and the contract terms.

• Minutes. heydiga only counts the time the agent spends talking to someone, on incoming and outgoing calls. An attempt that nobody answers does not count. If each call lasts two minutes on average, 200 minutes come to about 100 calls a month; this is an example, not a heydiga figure.
• Features. Connecting your sector's software and sending reminders start at Diga Start. The waiting list and reports, at Diga Growth.
• Conversational WhatsApp. Charged separately, €39 a month on any plan, with 200, 500, 1,000 or 1,500 conversations depending on the plan. WhatsApp notifications are included in all of them.
• Contract and set-up. heydiga has no lock-in, and plan changes apply from the next billing cycle. Its pricing page and its FAQ do not mention a set-up fee. Guides by other providers cite set-up fees of €200 to €800 (Nolam, updated 25 June 2026): ask before you sign up.

Before comparing two prices, also ask:

• How the billed duration is counted: by the second or by each minute started.
• Whether your phone operator charges for forwarding the calls. We explain it in how to use an AI receptionist without changing your number.
• How many calls it can handle at the same time.
• What happens to your data and your number if you cancel.

Which affordable AI receptionist should I choose if I work alone?

For a sole trader, Diga Lite: €49 a month excl. VAT, with booking into your calendar and 200 minutes.

You are with a client and the phone rings. With Diga Lite, heydiga answers, checks your calendar, gives the appointment and lets you know; if you don't use any booking software, heydiga gives you a calendar. It is the only heydiga plan with a “Start free” button; the page does not say how long the trial lasts. IONOS advertises one month free for a limited time.

What Diga Lite does not include:

• Your sector's software (Booksy, Koibox…) can be connected from Diga Start, €99.
• Reminders by WhatsApp and by call, which help with clients who don't turn up, also start at Diga Start.
• Conversational WhatsApp costs €39 more: Diga Lite with WhatsApp comes to €88 a month excl. VAT.

Read on each provider's page on 29 October 2026. If your calendar already lives in Booksy or Koibox and you want the appointment to land there, look at Diga Start. If you only want someone to answer and let you know, IONOS Flex is the cheapest in the table.

And how much does a person cost?

Much more, but they don't do the same job. Spain's statutory minimum wage for 2026 is €1,221 a month in 14 payments (twelve monthly ones plus two extra), €17,094 a year. It is set by Real Decreto 126/2026, a royal decree published in the BOE, Spain's official gazette, on 19 February 2026. It is the floor for a gross salary: it does not include the employer's social security contributions or what your sector's collective agreement pays.

Diga Lite costs €588 a year excl. VAT (€49 times 12 months). The comparison is about scale, not savings. A person looks after customers on the premises and handles whatever calls for judgement. The AI receptionist answers the repetitive calls and the ones that come in when nobody can pick up. Nor does it replace that person.

Where heydiga fits

It fits if you want a public price, no lock-in and the appointment placed straight in your calendar. The AI receptionist from digalook works with Booksy and Koibox; see the plans and pricing for each plan and its features.

Nothing to install, no change of software and no change to your number: you forward your phone and heydiga starts answering. Its limit: the extra minute has no published price. Ask about it if you think you will go over.

Start free with Diga Lite

For the underlying problem, read how to stop missing customer calls. To compare five options against the same criteria, read the comparison of AI receptionists in Spain.

Frequently asked questions

How much does an AI receptionist cost for a service business in Spain?

In this guide, the lowest fixed fee is IONOS Flex's: €39 a month excl. VAT. heydiga's plans range from €49 to €279 a month excl. VAT. The options in this guide that charge per minute range from €0.19 to €0.35 a minute. What moves the price most is the minutes or calls included, the connection to your software and conversational WhatsApp.

Is there a lock-in period?

No. heydiga has no lock-in, and a plan change applies from the next billing cycle. IONOS says you can cancel monthly. Recepcionista.com says its standard plans have no lock-in.

What happens if I go over my minutes?

heydiga does not cut calls off: it warns you before you reach the limit and reviews with you whether moving up a plan makes sense. It does not publish the price of an extra minute. Recepcionista.com charges €0.18 per extra minute, only if you agree to it beforehand. IONOS charges €0.49 per extra call on Flex and €0.39 on Flex Pro.

Is WhatsApp included?

WhatsApp notifications and reminders are, depending on the plan. Conversation over WhatsApp, where the same agent replies and gets the appointment booked, costs €39 a month extra on any plan.

Is VAT charged on top?

Yes: the prices of heydiga, IONOS and Recepcionista.com are published excl. VAT. Add it to the figure you are comparing.

What is the cheapest option for a sole trader?

It depends on what you want the call to achieve. IONOS Flex is the cheapest in the table (€39), but its table does not include booking appointments on that plan. Diga Lite costs €49 and books into your calendar.

Sources

• heydiga, plans and pricing, heydiga.com/en/pricing, accessed 29 October 2026.
• heydiga, frequently asked questions, accessed 29 October 2026.
• IONOS, Recepcionista IA, ionos.es (opens in a new tab), accessed 29 October 2026.
• Recepcionista.com, pricing (opens in a new tab), accessed 29 October 2026.
• Clinicbot, ¿Cuánto cuesta una recepcionista con IA?, clinicbot.es (opens in a new tab), accessed 29 October 2026.
• Nolam, Precio de agente de voz IA en España, nolam.ai (opens in a new tab), published 13 March 2026, updated 25 June 2026, accessed 29 October 2026.
• Ministerio de Trabajo y Economía Social, Real Decreto 126/2026 por el que se fija el salario mínimo interprofesional para 2026, BOE-A-2026-3815 (opens in a new tab), BOE of 19 February 2026.

How it was written: written with the help of AI tools; reviewed and fact-checked by the heydiga team. heydiga publishes this guide and is one of the options it mentions.